Privacy Policy
PRIVACY
NOTICE
Last updated December 23, 2024
Thank you for choosing
to be part of our community at Primo Ticketing LLC
, doing business as
Primo Ticketing
("
Primo
Ticketing
", "we",
"us", "our"). We are
committed to protecting your personal information and your
right to privacy. If you have any questions or concerns
about this privacy notice, or our practices with regards to
your personal information, please contact us at shawn@primoticketing.com .
When you
visit our website https://primoticketing.com
(the "Website"),
and more generally, use any of
our services (the "Services", which
include the
Website
), we appreciate that you
are trusting us with your personal information. We take
your privacy very seriously. In this privacy notice, we
seek to explain to you in the clearest way possible what
information we collect, how we use it and what rights
you have in relation to it. We hope you take some time
to read through it carefully, as it is important. If
there are any terms in this privacy notice that you do
not agree with, please discontinue use of our Services
immediately.
This privacy
notice applies to all information collected
through our Services (which, as described above,
includes our
Website
), as well as, any related
services, sales, marketing or events.
Please
read this privacy notice carefully as it
will help you understand what we do with the
information that we
collect.
TABLE OF
CONTENTS
1.
WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to us
In
Short: We
collect personal information
that you provide to
us.
We collect personal
information that you voluntarily provide to us when
you
express an interest
in obtaining information about us or our products
and Services, when you participate in activities on
the
Website
or otherwise when
you contact us.
The personal
information that we collect depends on the context
of your interactions with us and the
Website
, the choices you make and the products
and features you use. The personal information
we collect may include the following:
Personal
Information Provided by You. We collect
names ;
phone numbers
;
email addresses
;
and
other similar information.
Payment
Data. We may collect data necessary to
process your payment if you make purchases, such as
your payment instrument number (such as a credit
card number), and the security code associated with
your payment instrument. All payment data is stored
by
Authorize.net
.
You may find their privacy notice
link(s) here:
https://usa.visa.com/legal/privacy-policy.html
.
All personal
information that you provide to us must be true,
complete and accurate, and you must notify us of any
changes to such personal information.
2.
HOW DO WE USE YOUR
INFORMATION?
In
Short:
We
process your information for
purposes based on legitimate
business interests, the
fulfillment of our contract with
you, compliance with our legal
obligations, and/or your
consent.
We use personal
information collected via our
Website
for a variety of business
purposes described below. We process your personal
information for these purposes in reliance on our
legitimate business interests, in order to enter
into or perform a contract with you, with your
consent, and/or for compliance with our legal
obligations. We indicate the specific processing
grounds we rely on next to each purpose listed
below.
We use the
information we collect or receive:
- To
facilitate account creation and logon
process. If you choose to link your
account with us to a third-party account (such
as your Google or Facebook account), we use the
information you allowed us to collect from those
third parties to facilitate account creation and
logon process for the performance of the
contract.
- To post
testimonials. We post testimonials
on our
shawn@primoticketing.com and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your
information to request feedback and to contact
you about your use of our
- To enable
user-to-user communications. We may
use your information in order to enable
user-to-user communications with each user's
consent.
- To manage
user accounts. We may use your
information for the purposes of managing our
account and keeping it in working order.
- Fulfill
and manage your
orders. We
may use your information to
fulfill and manage your
orders, payments, returns,
and exchanges made through
the
.
- Administer
prize draws and
competitions.
We may use your information
to administer prize draws
and competitions when you
elect to participate in our
competitions.
- To
deliver and facilitate
delivery of services to
the user. We
may use your information to
provide you with the
requested service.
- To
respond to user
inquiries/offer support
to users. We
may use your information to
respond to your inquiries
and solve any potential
issues you might have with
the use of our
Services.
- To
send you marketing and
promotional
communications. We
and/or our third-party marketing
partners may use the personal
information you send to us for
our marketing purposes, if this
is in accordance with your
marketing preferences. For
example, when expressing an
interest in obtaining
information about us or our
- Deliver
targeted advertising to
you. We
may use your information to
develop and display personalized
content and advertising (and
work with third parties who do
so) tailored to your interests
and/or location and to measure
its effectiveness.
- For
other business
purposes. We
may use your information for
other business purposes, such as
data analysis, identifying usage
trends, determining the
effectiveness of our promotional
campaigns and to evaluate and
improve our
In
Short:
We only share information with
your consent, to comply with
laws, to provide you with
services, to protect your
rights, or to fulfill business
obligations.
We
may process or share your data that
we hold based on the following legal
basis:
- Consent:
We may process your data if you
have given us specific consent
to use your personal information
for a specific purpose.
- Legitimate
Interests: We may
process your data when it is
reasonably necessary to achieve
our legitimate business
interests.
- Performance
of a Contract:
Where we have entered into a
contract with you, we may
process your personal
information to fulfill the terms
of our contract.
- Legal
Obligations: We may
disclose your information where
we are legally required to do so
in order to comply with
applicable law, governmental
requests, a judicial proceeding,
court order, or legal process,
such as in response to a court
order or a subpoena (including
in response to public
authorities to meet national
security or law enforcement
requirements).
- Vital
Interests: We may
disclose your information where
we believe it is necessary to
investigate, prevent, or take
action regarding potential
violations of our policies,
suspected fraud, situations
involving potential threats to
the safety of any person and
illegal activities, or as
evidence in litigation in which
we are involved.
More
specifically, we may need to process
your data or share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates.
We may share your
information with our
affiliates, in which
case we will require
those affiliates to
honor this privacy
notice. Affiliates
include our parent
company and any
subsidiaries, joint
venture partners or
other companies that
we control or that
are under common
control with
us.
- Business
Partners. We
may share your
information with our
business partners to
offer you certain
products, services
or
promotions.
4.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep your
information
for as long
as necessary
to fulfill
the purposes
outlined in
this privacy
notice
unless
otherwise
required by
law.
We
will only keep
your personal
information for
as long as it is
necessary for
the purposes set
out in this
privacy notice,
unless a longer
retention period
is required or
permitted by law
(such as tax,
accounting or
other legal
requirements).
No purpose in
this notice will
require us
keeping your
personal
information for
longer than
2
years
.
When
we have no
ongoing
legitimate
business need to
process your
personal
information, we
will either
delete or
anonymize such
information, or,
if this is not
possible (for
example, because
your personal
information has
been stored in
backup
archives), then
we will securely
store your
personal
information and
isolate it from
any further
processing until
deletion is
possible.
5.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim to
protect your
personal
information
through a
system of
organizational
and
technical
security
measures.
We
have implemented
appropriate
technical and
organizational
security
measures
designed to
protect the
security of any
personal
information we
process.
However, despite
our safeguards
and efforts to
secure your
information, no
electronic
transmission
over the
Internet or
information
storage
technology can
be guaranteed to
be 100% secure,
so we cannot
promise or
guarantee that
hackers,
cybercriminals,
or other
unauthorized
third parties
will not be able
to defeat our
security, and
improperly
collect, access,
steal, or modify
your
information.
Although we will
do our best to
protect your
personal
information,
transmission of
personal
information to
and from our
Website
is at your own
risk. You should
only access the
Website
within a secure
environment.
6.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short:
We do not
knowingly
collect data
from or
market to
children
under 18
years of
age.
We
do not knowingly
solicit data
from or market
to children
under 18 years
of age. By using
the
Website
,
you represent
that you are at
least 18 or that
you are the
parent or
guardian of such
a minor and
consent to such
minor
dependent’s use
of the
Website
.
If we learn that
personal
information from
users less than
18 years of age
has been
collected, we
will deactivate
the account and
take reasonable
measures to
promptly delete
such data from
our records. If
you become aware
of any data we
may have
collected from
children under
age 18, please
contact us at
shawn@primoticketing.com
.
7.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
You
may review,
change, or
terminate
your account
at any
time.
If
you are a
resident in the
EEA or UK and
you believe we
are unlawfully
processing your
personal
information, you
also have the
right to
complain to your
local data
protection
supervisory
authority. You
can find their
contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are a
resident in
Switzerland, the
contact details
for the data
protection
authorities are
available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
8.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and
some mobile
operating
systems and
mobile
applications
include a
Do-Not-Track
("DNT") feature
or setting you
can activate to
signal your
privacy
preference not
to have data
about your
online browsing
activities
monitored and
collected. At
this stage no
uniform
technology
standard for
recognizing and
implementing DNT
signals has been
finalized. As
such, we do not
currently
respond to DNT
browser signals
or any other
mechanism that
automatically
communicates
your choice not
to be tracked
online. If a
standard for
online tracking
is adopted that
we must follow
in the future,
we will inform
you about that
practice in a
revised version
of this privacy
notice.
9.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if you are a
resident of
California,
you are
granted
specific
rights
regarding
access to
your
personal
information.
California
Civil Code
Section 1798.83,
also known as
the "Shine The
Light" law,
permits our
users who are
California
residents to
request and
obtain from us,
once a year and
free of charge,
information
about categories
of personal
information (if
any) we
disclosed to
third parties
for direct
marketing
purposes and the
names and
addresses of all
third parties
with which we
shared personal
information in
the immediately
preceding
calendar year.
If you are a
California
resident and
would like to
make such a
request, please
submit your
request in
writing to us
using the
contact
information
provided
below.
If
you are under 18
years of age,
reside in
California, and
have a
registered
account with
the
Website
,
you have the
right to request
removal of
unwanted data
that you
publicly post on
the
Website
.
To request
removal of such
data, please
contact us using
the contact
information
provided below,
and include the
email address
associated with
your account and
a statement that
you reside in
California. We
will make sure
the data is not
publicly
displayed on the
Website
,
but please be
aware that the
data may not be
completely or
comprehensively
removed from all
our systems
(e.g. backups,
etc.).
CCPA Privacy Notice
The
California
Code
of
Regulations
defines
a
"resident"
as:
(1)
every individual
who is in the
State of
California for
other than a
temporary or
transitory
purpose
and
(2)
every individual
who is domiciled
in the State of
California who
is outside the
State of
California for a
temporary or
transitory
purpose
All
other
individuals are
defined as
"non-residents."
If
this definition
of "resident"
applies to you,
we must adhere
to certain
rights and
obligations
regarding your
personal
information.
What
categories
of personal
information
do we
collect?
We
have collected
the following
categories of
personal
information in
the past twelve
(12)
months:
Category |
Examples |
Collected |
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address
and
account
name
|
|
B.
Personal
information
categories
listed
in
the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history
and
financial
information
|
YES
|
C.
Protected
classification
characteristics
under
California
or
federal
law
|
Gender
and
date
of
birth
|
|
D.
Commercial
information
|
Transaction
information,
purchase
history,
financial
details
and
payment
information
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
F.
Internet
or
other
similar
network
activity
|
Browsing
history,
search
history,
online
behavior,
interest
data,
and
interactions
with
our
and
other
websites,
applications,
systems
and
advertisements
|
|
G.
Geolocation
data
|
Device
location
|
|
H.
Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
I.
Professional
or
employment-related
information
|
Business
contact
details
in
order
to
provide
you
our
services
at
a
business
level,
job
title
as
well
as
work
history
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
J.
Education
Information
|
Student
records
and
directory
information
|
|
K.
Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
We
may also collect
other personal
information
outside of these
categories
instances where
you interact
with us
in-person,
online, or by
phone or mail in
the context
of:
-
Receiving
help through
our customer
support
channels;
-
Participation
in customer
surveys or
contests;
and
-
Facilitation
in the
delivery of
our Services
and to
respond to
your
inquiries.
How
do we use
and share
your
personal
information?
You
may contact us
by
visiting
primoticketing.com
,
or
by referring to the
contact details at the
bottom of this
document.
If
you are using an
authorized agent
to exercise your
right to opt-out
we may deny a
request if the
authorized agent
does not submit
proof that they
have been
validly
authorized to
act on your
behalf.
Will
your
information
be shared
with anyone
else?
We
may disclose
your personal
information with
our service
providers
pursuant to a
written contract
between us and
each service
provider. Each
service provider
is a for-profit
entity that
processes the
information on
our
behalf.
We
may use your
personal
information for
our own business
purposes, such
as for
undertaking
internal
research for
technological
development and
demonstration.
This is not
considered to be
"selling" of
your personal
data.
Your
rights with
respect to
your
personal
data
Right
to request
deletion of
the data -
Request to
delete
You
can ask for the
deletion of your
personal
information. If
you ask us to
delete your
personal
information, we
will respect
your request and
delete your
personal
information,
subject to
certain
exceptions
provided by law,
such as (but not
limited to) the
exercise by
another consumer
of his or her
right to free
speech, our
compliance
requirements
resulting from a
legal obligation
or any
processing that
may be required
to protect
against illegal
activities.
Right
to be
informed -
Request to
know
Depending
on the
circumstances,
you have a right
to know:
-
whether
we collect
and use your
personal
information;
-
the
categories
of personal
information
that we
collect;
-
the
purposes for
which the
collected
personal
information
is
used;
-
whether
we sell your
personal
information
to third
parties;
-
the
categories
of personal
information
that we sold
or disclosed
for a
business
purpose;
-
the
categories
of third
parties to
whom the
personal
information
was sold or
disclosed
for a
business
purpose;
and
-
the
business or
commercial
purpose for
collecting
or selling
personal
information.
In
accordance with
applicable law,
we are not
obligated to
provide or
delete consumer
information that
is de-identified
in response to a
consumer request
or to
re-identify
individual data
to verify a
consumer
request.
Right
to
Non-Discrimination
for the
Exercise of
a Consumer’s
Privacy
Rights
We
will not
discriminate
against you if
you exercise
your privacy
rights.
Verification
process
Upon
receiving your
request, we will
need to verify
your identity to
determine you
are the same
person about
whom we have the
information in
our system.
These
verification
efforts require
us to ask you to
provide
information so
that we can
match it with
information you
have previously
provided us. For
instance,
depending on the
type of request
you submit, we
may ask you to
provide certain
information so
that we can
match the
information you
provide with the
information we
already have on
file, or we may
contact you
through a
communication
method (e.g.
phone or email)
that you have
previously
provided to us.
We may also use
other
verification
methods as the
circumstances
dictate.
We
will only use
personal
information
provided in your
request to
verify your
identity or
authority to
make the
request. To the
extent possible,
we will avoid
requesting
additional
information from
you for the
purposes of
verification.
If, however, we
cannot verify
your identity
from the
information
already
maintained by
us, we may
request that you
provide
additional
information for
the purposes of
verifying your
identity, and
for security or
fraud-prevention
purposes. We
will delete such
additionally
provided
information as
soon as we
finish verifying
you.
Other
privacy
rights
-
you
may object
to the
processing
of your
personal
data
-
you
may request
correction
of your
personal
data if it
is incorrect
or no longer
relevant, or
ask to
restrict the
processing
of the
data
-
you
can
designate an
authorized
agent to
make a
request
under the
CCPA on your
behalf. We
may deny a
request from
an
authorized
agent that
does not
submit proof
that they
have been
validly
authorized
to act on
your behalf
in
accordance
with the
CCPA.
-
you
may request
to opt-out
from future
selling of
your
personal
information
to third
parties.
Upon
receiving a
request to
opt-out, we
will act
upon the
request as
soon as
feasibly
possible,
but no later
than 15 days
from the
date of the
request
submission.
To
exercise these
rights, you can
contact
us
by
visiting
primoticketing.com
,
or
by referring to the
contact details at the
bottom of this document.
If you have a complaint
about how we handle your
data, we would like to
hear from
you.
10.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short:
Yes, we will
update this
notice as
necessary to
stay
compliant
with
relevant
laws.
We
may update this
privacy notice
from time to
time. The
updated version
will be
indicated by an
updated
"Revised" date
and the updated
version will be
effective as
soon as it is
accessible. If
we make material
changes to this
privacy notice,
we may notify
you either by
prominently
posting a notice
of such changes
or by directly
sending you a
notification. We
encourage you to
review this
privacy notice
frequently to be
informed of how
we are
protecting your
information.
11.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you have
questions or
comments about
this notice, you
may
email us
at
shawn@primoticketing.com
or
by
post
to:
12.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Based
on the
applicable laws
of your country,
you may have the
right to request
access to the
personal
information we
collect from
you, change that
information, or
delete it in
some
circumstances.
To request to
review, update,
or delete your
personal
information,
please
submit a
request form by
clicking here
.